Yes, the Mugtree pack cleanser is mildly acidic. The other pack cleansers (Ddalva, Lavocado, Jojo Wender, Fig Butter, Yuja Grapefruit) are near-neutral, and Peach Pear is a neutral cleanser.
Can I use it every day?
The Whipped Pack Cleanser is safe for daily use. Feel free to use it every morning and evening.
Can I use it as a pack over makeup?
The Whipped Pack Cleanser combines a cleanser with a pack's moisturizing and nourishing ingredients. Apply a thick layer over makeup, wait 1 minute, then rinse to enjoy both cleansing and pack benefits at once.
When using it as a pack, how long can I leave it on at most?
Apply a thick layer to dry skin and rinse after about 1 minute. Even 1 minute is enough to gain the pack's benefits and cleanse away residue.
Reviews
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From Santa
From Santa
A quick word from Santa
From SantaSEOUL
KOREAWith Joy
I've spent a few hundred years leaving good things behind, quietly. Chimneys turned into doorsteps, but that face you make when the box opens — that's still why I do this.
✓
I don't lose on price
Found the same thing cheaper somewhere? Ho ho… I'd love to pretend I didn't hear that — but go on, tell me on chat. Once I've checked, I'll slip a coupon worth the difference × your quantity into your next present. Santa hates losing.
✓
The sleigh's location is public
No staring out the window wondering where your parcel is. Your order page always says exactly where we are — packing, flying, or almost at your door.
✓
I'm listening
I don't only keep track of who's been nice — I hear your questions too. While I'm awake (9:00–12:00 · 14:00–17:00 · 19:00–22:00 (KST) your time), chat gets an answer right away. Anything that arrives while I sleep gets answered first thing when I wake. Santa doesn't let replies pile up.
P.S. We compare product prices only — shipping and flash-sale prices don't count.
— Santa
Shipping process
1
Order receivedIndividual purchase or cart checkout completed
2
Ordered from KR sellerPurchased from a domestic (Korean) site
3
Arrived at forwarderArrived at the Korea forwarding warehouse
4
Quality checkAuthenticity check and secure packaging
5
International dispatchDeparts by air freight
6
CustomsCleared through local customs
7
Local deliveryFinal delivery to destination
8
DeliveredConfirmed received by customer
Delivery
Estimated delivery is 7–14 days from order to arrival — an estimate, not a guaranteed window.
Shipping fee
Shipping is a flat fee per country, charged once per order (separate from the item price) — check the exact amount at checkout.
Customs
Customs duties apply if your order value exceeds your destination country's duty-free threshold, and you pay them directly to the local carrier — we don't collect them.
Tracking
You can check your order's current stage anytime on the order page — no account needed.
Exchange & refund guide
Cancellation
You can cancel anytime, instantly and without approval, until the seller starts sourcing your item.
Exchange
Damaged or wrong items are eligible for a free exchange or refund — reporting within 14 days of receipt gets you the fastest resolution.
Refund
After delivery, request a refund from the order page — once per order, with a reason.
Processing
Approved refunds are processed right away, though your card issuer's timing may add a delay.
Exchange rates can shift between payment and refund, so the amount you receive in your own currency may differ slightly.
Chat support
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